Privacy Policy

Last Updated: October 12, 2025

1. Information We Collect

We collect information you provide directly to us when you:

  • Create an account (email address)
  • Create a baker profile (business name, location, contact information)
  • Add menu items and photos
  • Place or receive orders
  • Communicate with other users

2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send authentication emails (magic links)
  • Send order notifications and confirmations
  • Respond to your comments and questions
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

3. Information Sharing

We share your information in the following circumstances:

  • With other users: Baker profiles are public and visible to all users. Order information is shared between baker and customer.
  • With service providers: We use Stripe for payment processing. Stripe's privacy policy applies to information processed through their service.
  • For legal reasons: We may disclose information if required by law or in response to valid legal requests.
  • Business transfers: If Bakery.net is acquired or merged, user information may be transferred to the new owner.

4. Public Information

Baker profiles are publicly visible and may include: business name, location (city), menu items, photos, availability, contact information (if provided), and cause information. This information is displayed to help customers find and contact bakers.

5. Payment Information

All payment processing is handled by Stripe, Inc. We do not store credit card numbers or banking information on our servers. Payment information is subject to Stripe's Privacy Policy. When bakers connect their Stripe accounts, they agree to Stripe's terms and privacy policy.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze site usage and performance

You can control cookies through your browser settings.

7. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We use SSL/HTTPS encryption, secure authentication, and follow industry best practices for data protection.

8. Email Communications

We send emails for:

  • Account authentication (magic links)
  • Order notifications and confirmations
  • Important account or service updates

Transactional emails (authentication, orders) cannot be unsubscribed from as they are necessary for the Service.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request account deletion by contacting us. Order history may be retained for tax and legal compliance purposes even after account closure.

10. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

11. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information in your account
  • Request deletion of your account and data
  • Export your data
  • Opt out of certain data uses (where applicable)

To exercise these rights, contact us at support@bakery.net

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of sale of personal information. We do not sell your personal information.

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the Service. Your continued use after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: support@bakery.net
Website: https://bakery.net